Questions owners ask
- Can I start using it now?
- No. It is still in research, and no business can use it yet. A consultation tells us what would make it worth piloting for you.
- Will it text or call my customers?
- No. In the first version it prepares a draft and you send it. Any automated texting waits for counsel review and operator approval.
- Which inquiries can it see?
- Your website form, and voicemail or missed-call notices your phone service can forward by email. We confirm what your phone service supports in the consultation.
- Will it quote prices or book appointments?
- No. Drafts never contain a price, a booking or a promise. Those stay with you.
- What if a customer has asked not to be contacted?
- The draft is withheld and the request is shown to you. You also give us a list of people who should never get a draft.
- What happens to my business and customer information?
- Pilots wait for an environment for real business data approved by the operator (D-151). Until then, testing uses only invented businesses and invented requests.
- What does it cost?
- There is no price yet. Pilot terms, including any fee, are set by the operator and agreed in writing before anything starts.
- Can I stop a pilot?
- Yes. How to stop is part of the written pilot terms, and every weekly review is a point to decide whether to continue.